Shipping Policy
We aim to deliver your products safely, quickly, and efficiently.
1. Processing Time
Orders are typically processed within 1–3 business days. Processing times may be longer during holidays or product launches.
2. Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
3. Delivery Times
Estimated delivery windows:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–21 business days
Delivery times may vary due to customs, carrier delays, or external factors.
4. Tracking
You will receive a tracking number once your order ships. Please allow 24–48 hours for tracking information to update.
5. International Shipping
Customs fees or import taxes may apply depending on your country. These charges are the customer’s responsibility.
6. Lost or Delayed Packages
If your package appears lost or delayed, contact us and we will assist with carrier follow-up. We are not responsible for delays caused by shipping carriers or incorrect addresses provided at checkout.
7. Address Issues
Please ensure your shipping information is accurate. Orders shipped to incorrect addresses cannot be refunded.