We aim to deliver your products safely, quickly, and efficiently.

1. Processing Time

Orders are typically processed within 1–3 business days. Processing times may be longer during holidays or product launches.

2. Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

3. Delivery Times

Estimated delivery windows:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days

Delivery times may vary due to customs, carrier delays, or external factors.

4. Tracking

You will receive a tracking number once your order ships. Please allow 24–48 hours for tracking information to update.

5. International Shipping

Customs fees or import taxes may apply depending on your country. These charges are the customer’s responsibility.

6. Lost or Delayed Packages

If your package appears lost or delayed, contact us and we will assist with carrier follow-up. We are not responsible for delays caused by shipping carriers or incorrect addresses provided at checkout.

7. Address Issues

Please ensure your shipping information is accurate. Orders shipped to incorrect addresses cannot be refunded.